Getting Started

Signing Up and submitting a enquiry
This article will guide you through the steps required to sign up and log your first ticket with the Expert Advice Team here at Citizens Advice.  If you ...
Thu, 21 Jun, 2018 at 6:23 PM
Logging an Expert Advice Ticket
  1).  Once logged in you will be able to check any knowledge articles available to you, or log your first ticket.  This is done by se...
Mon, 3 Apr, 2017 at 12:54 PM
Contacting the Local Finance Team
Raising an enquiry with the Local Finance Team - After the 23rd July 2018 Step 1 - Select New Ticket Step 2 - From the I want to ... dropdow...
Thu, 12 Jul, 2018 at 10:33 AM
Raising an enquiry with the Learning Team
Raising an enquiry with the Learning Team - After the 9th October 2018 Step 1 - Select New Ticket Step 2 - From the I want to ... dropdown s...
Fri, 5 Oct, 2018 at 2:59 PM
Editing your Profile
  You can  tell us a little more about yourself.  In the portal you will see you have the option to Edit Profile, select this to fi...
Mon, 3 Apr, 2017 at 12:49 PM
Advice Services Accepting Enquiries via Email
All services prefer that you submit your enquiries via the portal, but should you have a requirement to send an email, the following services will accept em...
Tue, 14 May, 2019 at 5:23 PM